Booking changes,
clearly explained.

Current booking status

Paid bookings are not currently open. No payment is collected through this website at present. The policy below describes the intended conditions for paid sessions when booking is activated.

Client cancellation and missed sessions

A confirmed appointment reserves dedicated time. Client cancellations and missed appointments are generally not refundable, except where a refund or other remedy is required by applicable law or the exceptions below apply.

This is not a waiver of consumer rights. Any cancellation charge or amount retained must be lawful, including applicable requirements for comparable charges when a provider cancels. A disputed charge will be reviewed on its facts rather than treated as automatically forfeited.

Requests to reschedule

Email hello@mannkiraah.com with your booking reference as soon as you know you need a change. Rescheduling is considered by Rajat Bhatnagar case by case for genuine circumstances, subject to availability. It is not guaranteed, and repeated changes may be declined.

Your original booking remains in place until a revised time is confirmed in writing. Sending a request alone does not change the appointment.

If we cannot deliver your session

If we cancel or are unable to provide the booked session, you may choose a full refund or agree to another available time. You will not be required to accept a credit or replacement session instead of a refund. Any additional remedy required under applicable law remains available.

Late arrival and connection problems

Please check your connection and Google Meet access before the appointment. A late arrival normally reduces the remaining session time; it does not move the end time. For genuine technical failures, contact us promptly so the circumstances can be reviewed fairly. Where a failure on our side prevents delivery, we will offer a refund or an agreed replacement time.

Payment errors and refund processing

Report duplicate charges or a successful charge without a booking confirmation to hello@mannkiraah.com, with the payment reference and booking email. Do not send full card details or payment credentials. Verified duplicate or erroneous charges will be refunded.

When a refund is approved, we aim to initiate it to the original payment method within 7 business days. Bank or provider processing may take additional time. We will communicate the status and available reference. No session policy removes rights relating to a service not being delivered, deficiency or other remedies under applicable law.

Ask for a review

For a cancellation, rescheduling or refund request, email hello@mannkiraah.com with your booking reference and a brief explanation. For a formal complaint, mark it “Complaint” for Rajat Bhatnagar. We aim to acknowledge complaints within 48 hours and resolve them within one month.